Before and After Screenshot: Copywriting

In: Marketing By: Brian Armstrong

22 Sep 2009

Copywriting is hard.

Sometimes I find it easy to explain things clearly and succinctly.  But other times I really struggle to capture the main idea of a complex subject in just a few lines.

What’s so deceptive about good writing is that it looks simple when you read it.  It looks casual, like someone jotted it down in just a few seconds and it’s so easy to understand.  But if you’ve spent any time writing you know how wrong that assumption is: it actually takes much longer to write something in fewer words.

Case in point, here is a piece of copy I revised on UniversityTutor.com today.

Before:

Picture 7

After:

Picture 8

Aside from the blatant grammar mistake in the first one (“we’ll won’t”) which somehow went unnoticed, here are some other improvements I thought about:

  • I gave up trying to combine both ideas (contacts are free AND we don’t take a percent) in one section.  The free contacts was an important point but it was already elsewhere on the page so I decided to just focus on one thing.
  • Throwing out unnecessary parts can be just as valuable as adding the right parts.  Anything which isn’t relevant pulls attention away from what is.
  • People in marketing talk a lot about features vs. benefits.  Getting free contacts is more of a feature.  People don’t lay awake at night worrying about how to get free contacts on my website.  They worry about saving money.  You have to get to the root of the benefit you are providing and not get caught up in listing features.
  • Shorter is better.  Three lines of text is worth reading whereas four (spilling over to the fifth) is approaching a paragraph and people don’t read paragraphs (at least in marketing copy).
  • It’s more dramatic and drives the point home to say “they take 50%” than it is to say “we don’t take a percentage”.  Subtle wording changes can make a big difference.

Anyway, I’m certainly no copywriting expert but I find it interesting to practice.  It’s an art form that all entrepreneurs should at least basically understand.

I’ve read a number of books over the years on it but the one that stands out is The Ultimate Sales Letter, by Dan Kennedy.  It was pretty good if you want to just get the basics down in one book.

However, I think like anything you can go too far down this road.  Most internet marketers take it too far where they create these ridiculous landing pages and testimonial things all over the internet that cause them to lose a lot of credibility.  If you focus too much on marketing you end up getting to a point where you are just trying to trick ignorant people, instead of doing the most important thing: building a product that is actually useful.

Having a useful product can make up for all the bad marketing in the world, or no marketing at all, because people will do it all for you by word of mouth and you’ll be richer in the long run.  But there’s no reason to make it harder on yourself and rely on that.  You’d do better to make a great product and also understand the basics of good marketing and copywriting.  After all, you’ve often only got a second or two (literally) before people click the back button on their browser.  You’ve got to make that first impression fast or you might not get another chance.

7 Responses

    Avatar

    Eric Northam

    September 23rd, 2009 at 1:41 am

    Nice timing. I just coincidentally rewrote the copy for the introductory paragraph on our home page at EasyBroker.

    Here is the before


    Manage your properties, contacts, leads, and website. Improve your customer service. Market your sale, rental, and vacation rental properties. EasyBroker is an all-in-one real estate software solution that helps you run your business.

    Try EasyBroker now and start earning more by saving time and focusing on your business.

    And the after


    Tired of complicated and expensive real estate software? EasyBroker is the affordable and easy real estate software solution for managing leads, listings and your website. Get started in minutes and discover the easy way to manage your real estate business.

    I think the first take is trying to accomplish too much. The second focuses on one point which I see as our key benefit: EasyBroker is the easy and affordable solution. It also is more dramatic and shorter.

    I’m fairly new to writing copy also and was surprised at how interesting and challenging it can be to come up something compelling. Good copy also goes a long way to supporting word of mouth marketing. I’m sure a new client is more likely to say that we’re the easy solution if the client reads it once or twice and discovers that it is actually easy-to-use.

    Eric

      Avatar

      Brian Armstrong

      September 23rd, 2009 at 4:08 pm

      I like it Eric…sounds a lot better!

      You just reminded me of something too – I find reading it out loud helps. I’ll hear something out loud that sounds weird sometimes but looks fine on paper.

      EasyBroker is coming along nicely.

    Avatar

    Gordie | LifestyleDesign4U.com

    September 23rd, 2009 at 9:13 am

    I freakin’ hate those long, long, long sales pages where they have tons of red and blue text, highlighted text, hundreds of testimonials, etc. They look so tacky and seem like crapola even if they’re true.

    I’ll trust a review over a sales page any day, especially a BuyersVote.com review. ;)

    Avatar

    John Bardos - JetSetCitizen

    September 23rd, 2009 at 5:33 pm

    Hi Brian,

    It is great to see real examples to compare.

    I agree that everyone is getting sick of those long sales pages with all the testimonials. I can’t believe that anyone buys from pages like that.

    Great copy writing truly is an art!

    I am no copywriter but if I were to take a quick stab at your example, I would shorten it a little more and put the key points in the beginning.

    Better Value!
    There are NO commissions! Tutors keep 100% and you pay less! Competitors take 50%, that is NOT fair. Everybody WINS with UniversityTutor.com!

    Avatar

    Greg Moreno

    September 23rd, 2009 at 8:10 pm

    Writing requires more brainpower than coding :)

    I go for specific benefits as headlines. So, my vote is on “Save Money”. “Better value” is generic imo.

Leave A Comment

About this blog

Breaking Free is a blog for people who'd like to quit their 9-to-5, start their own business, and achieve financial freedom. It's written by web-entrepreneur Brian Armstrong. You can read more here »

  • Brian Armstrong: Thanks Mike! [...]
  • Brian Armstrong: Hi Mar, These I tended to read every word because they were good (although my regular reading rat [...]
  • Brian Armstrong: Thanks for the comment....when you mentioned selling bits of paper I assume you are referring to the [...]
  • Brian Armstrong: Cool...I think you'll enjoy them, and welcome to the site :) [...]
  • Brian Armstrong: Well said! I think many of these comments are spam...going to clean them up. [...]