Stop trying to figure out how to get money from people!

In: Advice| Psychology By: Brian Armstrong

25 Oct 2008

Instead, start asking how you can create value.

Most people get it backwards. They come up with a way to make money first, and then try to add the value in as an afterthought.

Do you see why this is putting the cart before the horse:

  • I want to sell subscriptions to the “premium” content of my website. What do you think people would be willing to pay for?
  • I’d like to write a book. What would be a marketable topic that people are interested in these days?
  • We need to sell the next version of our operating system (*cough* vista *cough*). What features can we add in there so people will think it’s worth it?

When you think about making money first, it corrupts your ability to make the most valuable product because you’ve already decided your course of action. You never stop the ask, “is this even the best way to help people?”

One of the reasons I think Google is so successful is that, believe it or not, they don’t focus on making money. The most surprising thing I saw when I visited Google a few years back is that if you want to get approval to work on a new product there, you will NEVER be asked “how is this going to make money?” They really don’t care because they know if it actually does help people do something faster, easier, or in a less painful way then it will become popular. And there are numerous ways to monetize a popular product.

In fact, I was surprised that they even called them “products” because they had no plans to make money with them up front (“projects” probably would have been a better name).

Do you think that ever happens at traditional companies like GE, Ford, and Microsoft? Hell no. They are doing tons of market research, feasibility studies, price point analysis, and net present values to see if a product can make money.

The irony of it is that if you get the first part right and actually do create something that is valuable, the money part will take care of itself.

14 Responses

    Avatar

    Caroline typing from home

    October 27th, 2008 at 6:08 am

    Can’t argue with that, every post I read they say get the traffic first then figure out how to monetize it. Also do something yuo are passionate about.

    Avatar

    Dot Com Dud

    October 30th, 2008 at 8:03 pm

    Good advice but it’s still just a different approach to getting money from people. Even though Google didn’t monetise the actual products, they still made money from their ads etc. The value just becamse the ‘product’ that got people using Google services.

    Avatar

    Creer un site

    November 2nd, 2008 at 6:57 pm

    Sentences are also available in french from my experience :-)

    People still see the web as a lazy eldorado with little required skills to make bug money… it is not… :-D

    Avatar

    caleb

    November 14th, 2008 at 8:20 am

    I’d be interested in hearing more about your visit to Google. Why did you go? How did you get in? What else did you see and learn from the experience?

    Avatar

    caleb

    November 14th, 2008 at 8:33 am

    Finding Value

    Sorry for commenting so much, but you seem to have an uncannily clear perspective on a lot of things I’ve muddled over in the past.

    Here’s another one I’d like to know your views on:

    Finding Value. You spoke of creating value, but how do we FIND value? And conversely, helping others FIND your value? People are so good at search engine optimization these days, I can’t just Google “really good blog about becoming financially free” and actually get something that fits that description.

    What you DO get is 733,000 results.

    Google is great when you know exactly what you’re looking for.

    But when you’re looking for “value”, you can’t just google “value”.

    Do you have a technique you use to find “value” blogs and products? So far, I’ve used the “poke around” method.

    I do have one theory that if a blogger recommends a hero blogger, and then THAT blogger recommends another hero blogger, you’ve found a value blog. I’ll call it the “3-degrees to value” theory.

    Seth Godin was on to something with his “lens” theory, but I’ve yet to see “value” from it.

      Avatar

      Brian Armstrong

      November 15th, 2008 at 9:08 pm

      No problem on the comments, comment away! Regarding finding value, I find Google to be quite good. Mostly because their algorithm does take into account how many other people are linking to you (which is a vote for you). They also take into account things like the # of rss subscribers I have here and things like that which give good indications of value. SEO can’t fake those.

      But you’re right that it’s difficult to find real value in some other areas. You have to “poke around” forums, etc like you said. I think there will be some better solutions for that coming out next year which I’ll certainly post about.

    Avatar

    caleb

    November 14th, 2008 at 8:35 am

    BTW,

    I found your blog from a comment you made on Tim Ferriss’s blog…I think.

Leave A Comment

About this blog

Breaking Free is a blog for people who'd like to quit their 9-to-5, start their own business, and achieve financial freedom. It's written by web-entrepreneur Brian Armstrong. You can read more here »

  • Julie: How old? ... Check out www.BizKids.com ... they put us all to shame, no matter how young we are! :) [...]
  • Keisha: Also mention this post and you'll receive 10% off your order :) [...]
  • Keisha: I just started my business with very little money. It's nothing new however it is bringing me some p [...]
  • Ravi boodher: I have only 50000 Rupees, can you please help me how to start Coffee bar business in the bangalore [...]
  • Sue: Shyam, u can post them on them websites that can pay you for it or you can also have your own websit [...]